Adding Products and Product Options

To add a Product or Product option, the SOLO Server user will need to have the Add Product permission enabled. To begin, click the Configure / Products menu item then use the Actions dropdown and choose Add Product Wizard.

View this video for an overview of using the Add Product Wizard:

Create or select a Product...

This screen in the "Add Product Wizard" allows you to create a new Product, or add an Option to an existing Product.

When adding a new Product, you also have the option to copy all settings from an existing Product; however this does not copy the existing Product's Options, Upsells, or Updates.

Note that all steps after this one in the the "Add Product Wizard", a new panel will show at the top titled "Summary of current selections..." until you reach the end of the wizard (at which point this is all that is displayed). This panel provides a helpful summary of the selections you made as you progressed through the wizard, and is also very helpful in summarizing combinations of certain settings.

Configure your new Option...

This panel allows you to create a new Option from a blank template, or create a new Option that has all settings copied from an Existing option. When you choose to copy all settings from an existing Option, this will not copy Extended Pricing, Priority Codes, Shipping, Upsells, and Rules. If you need to make a copy of an existing Option that also copies these additional settings, use the Duplicate Product Option page instead.

The selection you make in "Type of Product" field should describe the nature of the item that is being sold. Always select "Licensed Software/Application" if you are selling a license that may be activated with SOLO Server via a supported licensing client (configured on the next screen). You may still configure download and shipping settings after selecting "Licensed Software/Application."

Configure your licensing settings...

Selecting your licensing client

You may be asked to select the licensing client you use. Supported licensing clients include the following:

Important

If you are not sure which licensing client to choose, contact us for help!

The remaining licensing settings presented on this section will vary based on your licensing client selection (noted above).

Configure download settings...

This screen allows you to configure a file that may be downloaded via SOLO Server's ESD features, or a download page hosted on your company/product web site, which can be provided to the user from SOLO Server's Customer License Portal and invoices.

Configure e-commerce settings...

In this screen, you may configure basic settings for SOLO Server's e-commerce, such as the price and unit of measure.

Important

Setting the price to zero allows anyone to use the shopping cart to process an order without entering a credit card, even if you are not using the e-commerce engine of SOLO Server. It is strongly recommended that you set the price to a value greater than zero unless you specifically want to allow this or have configured a shopping cart rule to verify eligibility for a free upgrade.

Configure miscellaneous settings...

This screen allows you to configure miscellaneous settings, such as whether the new Product and Option are hidden and enabled.

Review and save

This screen provides a final summary of your settings and selections, and allows you to save your new Product and Option.

To Edit a Product or Product Option:

To edit a product or product option go to the menu Configure / Products. This will display a list of all products and product options. To edit the product or product option, simply click on the name of the product or product option and the corresponding product or product option page will appear. At the top of the page, use the Actions dropdown to choose Edit . Product options can also be edited from the Current Options tab at the bottom of the bundled product page by clicking the option name.