Customer Welcome Mailings

This mailing is sent when a new customer registers during checkout in the cart, or when a customer signs up through the Customer License Portal. This would be for the New Customers section on the right of the Customer License Portal login page.

Mailing Parameters

This mailing supports the following search and replace parameters:

• [varCustomerID] - The Customer ID.
• [varPassword] - The customer password. Important Note: We strongly recommended not using this. For customers who have chosen their own password, the value will be masked with * characters and not useful to the user.
• [varEmail] - The customer e-mail address.
• [varFirstName] - The customer first name.
• [varLastName] - The customer last name.
• [varEmailVerificationUrl] - Supported for the customer license portal mailing only. When the "Require email validation on new customer sign up" Customer License Portal Option is enabled, the URL for the customer to follow to verify their account.

Mailing Sample Content

Body (Text)

Thank you for signing up and welcome! We're excited to have you join a long list of happy customers.

For your records:

• The contact name for this account is [varFirstName] [varLastName].
• Your Customer ID is [varCustomerID].
• The e-mail address on file is [varEmail].

We hope you enjoy our product!

How to Send

Shopping Cart Checkout

• Use the menu Store / Cart Options.
• Click the Edit button.
• Set the Customer Welcome Mailing to the correct mailing.

Customer License Portal Sign Up

• Use the menu Configure / Customer License Portal Options.
• Click the Edit button.
• Set the Customer Welcome Mailing to the correct mailing.